Keys locked inside
Mobile assistance when the key is visible or secured inside the vehicle.
Mobile lockout assistance
Locked out of your car? We come to you.
If the keys are inside the vehicle or access is unavailable, call with your exact location and vehicle information. JAV provides mobile automotive lockout assistance across the Central Valley.
If a child, vulnerable person or pet is in immediate danger, call 911 first.
Mobile response
Vehicle-focused service
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Lockout situations
Help when access to your vehicle is interrupted.
Vehicle entry systems vary. We ask a few questions so the technician can arrive prepared for the vehicle and situation.
Trunk lockouts
Assessment when keys are inside a locked trunk and normal cabin access is unavailable.
Lost key follow-up
If the key is missing rather than locked inside, we can discuss replacement options.
When you call
Information that helps us respond.
- Your exact location and a safe place to meet
- Vehicle year, make, model and color
- Where the keys are believed to be
- Whether the vehicle is running
- Identification and proof of authorized access
Common questions
Car lockout FAQ
What proof do I need?
Be prepared to show identification and evidence that you own or are authorized to access the vehicle.
Can you help if the key is lost?
A lost key may require replacement rather than entry alone. Provide the vehicle details so we can discuss the appropriate service.
Which cities do you cover?
JAV serves Stockton, Manteca, Tracy, Modesto, Lathrop, Ripon, Oakdale, Turlock, Riverbank, Waterford and surrounding Central Valley communities, subject to technician availability.
Related services
More ways we can help.
Need vehicle access now?
Call or text your location and vehicle details. We will confirm service availability and arrival information.